Question 1

What is Hair Depot Hair Grading?

Accepted Answer

Human Hair extensions are measured in Grades. All the hair we sell is 100% Remy human hair however the lower the grade, the cheaper the price and the lowest longevity of the hair extensions.

Question 2

What is the "A" Grading system?

Accepted Answer

It's a standard used by companies to advise manufacturers/factories know how thick they want the ends of their hair extensions. The grade of your hair extensions refers not to the quality of the hair but to the thickness of the hair extensions to the ends, the higher the grade the thicker they are at the ends.
Hair extension thickness starts at A Grade, this is the lowest grade available (very spindly at the ends) through to 7A Grade (also known as Double Drawn, this is the highest grade available). Double Drawn hair extensions means 85-90% of the hair is the same length all the way to the ends of your human hair extensions.
There are many types of Human Hair ranging from European Hair, Indian Hair (highest quality) through to Chinese Hair (lowest quality), also very important to purchase Remy Hair as non-Remy Hair is very prone to tangle and will not last nearly as long.

At Hair Depot we use high grade hair extensions to ensure you achieve a natural full look. Our human hair extensions are graded from 5A Grade - 10A Grade (Double Drawn).

Question 3

How do I place an order?

Accepted Answer

Go to the menu click on Shop, then choose your preferred hair style or extension e.g wave, straight, loose etc then choose size etc lastly choose a brand Brazillian, Peruvian or Malaysian etc.

Question 4

Secure Ordering & Payment Options?

Accepted Answer

Our shopping cart is located on a secure server. All information that is collected on our website is transferred to us over a secure socket layer (SSL) line. This ensures that your information is encrypted and cannot be read by any other internet users. This secured mode is automatically turned on when accessing any pages in the account or checkout sections of our website.

You can confirm that you are on a secure, and encrypted age of our website by the appearance of a tiny padlock icon on the bottom of your browser and the letters "https" at the beginning of the page's address instead of the normal http.

All account and purchasing information, except for your credit card number, is stored in a secured database, residing behind a firewall. You can also click on the Verisign Secure Site Seal to confirm our server's ID information and status in real time.

Question 5

Returns & Refunds?

Accepted Answer

You can exchange any product within 30days of purchase, provided that the product has not been worn or is in its original packaging. However, you must arrange for the shipment of the product back to us at your own cost. There are no refunds, but you may request store credit.

Question 6

For Catalog Ordering?

Accepted Answer

Please call any of our lines below for more information:
Company Cell: 868-301-0851; Whatsaap
Store Number: 868-229-7568
Trinidad Magic Jack USA: 646-312-7882
USA Direct: 973-477-0878; Whatsaap

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